Hotel Emerald - Nairobi

This place is a great value for the money. Its location is fantastic, as it's surrounded by clubs, supermarkets, malls, and even a church nearby. Plus, the Sarit shopping center is just a stone's throw away! 🛍️

The rooms are impressive and spotless here with safe facility, a refreshing glass of juice, balconies...

The bathrooms are very small.

The staff was polite and always on disposal.

Exceptionally friendly and nice hotel in a nice area, next to pubs and bars. Central location, interesting place for discovering Nairobi. - Good choice of food options relatively close to the venue. - Huge and particularly good room with exceptionally comfortable bed, a safe box, multi-channel television, and a mini-fridge-bar.

my stay was quite comfortable on a business trip. location: the hotel was adjacent to good bars and sarit centre and westgate both walking distance, and good restaurants, bars, clubs around-hence the noise especially from thursday to saturday.

Clean hotel in a nice building adjacent to major business centers. Polite staff and stunning location close to two mega malls. - A wide range of lovely options for meals. - Good bars and Sarit Centre and Westgate within walking distance. - Easy access to a shopping mall.

This hotel in the heart of Westlands is such a great find! The value for money is excellent, with reasonable prices and attention to detail throughout. The staff are friendly and go above and beyond to make your stay comfortable, with special mentions to Esther, who ensures the rooms are well set up, and Peter, Wilfred, and Evans who provide exceptional service. The basic amenities are top-notch, with rooms that have a touch of luxury, including beautifully lit candles and a safe facility. I also appreciated the convenience of having a fridge in the room. And let's not forget the breakfast, which was absolutely delicious!

All was satisfactory and met my expectations.

The hotel had great attention to detail, from the modern bathroom amenities to the safe facility in the room. The staff were super professional and well trained, making sure that everything was perfect during my stay. The location was amazing, right in the city centre, making it easy for me to explore the area. The breakfast had a lot of selection every day and was a great way to start my mornings.

The noise level can be a bit loud at times.

Great location, comfy beds, nice bathroom, amazing food, friendly and helpful staff, secure.

Nothing to mention.

The hotel's location to the fitness center in the nearby area other than the guest sitting areas was excellent, making it easy to keep up with my workout routine. the interesting restaurant was very close to the Sarit shopping center, which allowed for great shopping and dining options.

The music from the nearby nightclub was quite loud, making it difficult to sleep at night.

Complementary breakfast and Wi-Fi were appreciated. the hotel's location in a lively area was a plus. the view from the room was wonderful.

The room was dirty and needed more thorough cleaning. the bed was uncomfortable which made it difficult to sleep.

I recently stayed at a hotel in Nairobi and had a fantastic experience. the staff were incredibly friendly and went out of their way to make my stay comfortable. They even helped me with lighting the candles for a romantic setup in my room. Secondly, the rooms were spacious and impeccably decorated, with a touch of luxury that made me feel special. I particularly appreciated the safe facility and fridge in the room, as well as the attention to detail in the lighting setup. Lastly, the breakfast served at the hotel was delicious and had a wide variety of options to choose from.

All was in order and I had a pleasant stay.

The location of the hotel is convenient as it is close to many shopping areas and the Westgate mall. This allows for easy access to stores and markets within walking distance. the hotel offers a good view of the city from the balcony in some rooms.

The hotel is quite noisy in the night which can be disruptive, especially on Saturday nights, due to loud partying music coming from the clubs in the area.

The rooms were quite spacious, clean, and had all the basic amenities like a fridge and a tea kettle. The hotel was located in a convenient area close to supermarkets and shopping malls.

The breakfast was mediocre and very limited with not many vegetarian options. The elevators were not enough for such a large building, causing significant wait times.

We loved the location of this hotel, it was right in the heart of the city's liveliest street and close to nightclubs. The views from our room were amazing, and the restaurant was simply awesome. The staff were very friendly and helpful, and the hotel facilities were top-notch.

Nothing negative to say.